Quality Tools Techniques
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Quality Tools and Techniques
Workshop highlights:
- Quality Improvement Approaches Utilizing FOCUS PDCA
Implementing the FOCUS PDCA methodology for continuous improvement.
- 7 Basic Quality Tools for Process Improvement
Utilizing histograms, Pareto charts, cause and effect diagrams, scatter diagrams, control charts, flow charts, and check sheets.
- Lean Healthcare and Value Stream Mapping
Applying Lean principles and value stream mapping to healthcare processes.
- Problem Solving Using 5 Whys and Root Cause Analysis (RCA)
Employing the 5 Whys technique and conducting root cause analysis.
- Establishing Quality Improvement Projects
Initiating and managing quality improvement projects.
- Establishing and Monitoring Key Performance Indicators
Defining and tracking key performance indicators (KPIs).
Who should attend?
- Quality Professionals
- Operation Managers
- Hospital Administrators, Nurses and Healthcare Management Professionals
Duration:
